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  • Posted: Oct 26, 2021
    Deadline: Nov 8, 2021
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    George Houston Resources Limited (GHR) assists organizations to achieve their corporate visions and objectives through integrated, strategic and solution-oriented HR consulting services using best-practice methodologies.


    Read more about this company

     

    Customer Service Officer

    Our client, a leading Real Estate company in Nigeria, is recruiting suitable candidates to fill the position below

    Location: Lekki, Lagos

    Duties

    • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting  correction or adjustment; following up to ensure resolution.
    • Recommend potential products or services to management by collecting customer information and analyzing customer needs
    • Prepare product or service reports by collecting and analyzing customer information
    • Contribute to team effort by accomplishing related results as needed
    • Manage large amounts of incoming calls
    • Generate sales leads
    • Go the extra mile to engage customers
    • Resolve customer complaints via phone, email, mail, or social media.

    Basic Requirements

    • B.S.C
    • 2 years and above Proven customer support experience
    • Strong phone contact handling skills and active listening
    • Familiar with CRM systems and practices
    • Customer orientation and ability to adapt/respond to different types of characters
    • Excellent communication and presentation skills
    • Ability to multitask, prioritize and manage time effectively
    • Administrative and communication skill
    • 1-2 years customer service experience.
    • Must live on the Island.

    Age: 30 years below.

    Salary: Attractive

    Method of Application

    Interested and qualified candidates should apply using the Apply Now button below.

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