Customer Service Officer at Davo Dani MFB

Job Summary

• As a Customer Service Officer, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services. 
• You will be the primary point of contact for customers, addressing their inquiries and concerns.

Responsibilities

• Provide excellent customer service to bank customers
• Resolve customer complaints and concerns
• Promote our products and services
• Maintain accurate records and follow up on customer issues
• Collaborate with other team members to achieve sales and customer service goals

Requirements

• 2+ years of experience in a similar role
• Strong knowledge of banking products and services
• Excellent customer service skills
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office.