Customer Service Officer at Bleuapple Consulting

Responsibilities

• Acknowledging and responding to customer complaints in a timely manner
• Maintaining a positive, empathetic and professional attitude towards customers at all times.
• Accurate and thorough knowledge of the bankТs products, so as to advise customers and answer questions
• Processing orders, forms, applications and requests.
• Keeping records of customer interactions, transactions, comments, etc.

Requirements

• Minimum of HND / BSc in any Social Science discipline from a recognized University.
• Minimum of 1 year's experience in a similar role.
• Excellent Communication Skill - both verbal and written
• Great use of Microsoft Suite
• Ability to maintain accurate record keeping
• Great Interpersonal skills