Customer Service Intern at PG Consulting Limited

Key Responsibilities

• Respond to customer inquiries, providing accurate and clear information about our platform, products, and services.
• Collaborate with cross-functional teams to resolve customer issues promptly and efficiently.
• Stay updated on product changes, services, and policies to assist customers effectively.
• Identify recurring issues or customer feedback and report them to the relevant teams for resolution.

Requirements

• Bachelor’s degree in Mass Communication, Communications, English, or a related field.
• 6 - 12 months of relevant work experience.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office; familiarity with customer service software is a plus.
• Young, smart, and energetic.
• Relevant knowledge of the cryptocurrency sector, with an understanding of Roqqu's business and services, is a plus.