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  • Posted: Mar 24, 2025
    Deadline: Apr 10, 2025
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  • KRYSTAL DIGITAL SOLUTIONS Limited is a fast growing Information and Communications Technology (ICT) company, which specializes in the development, research, deployment and creation of customized and service oriented software applications. As a corporate Nigeria organization, we seek to deliver to our primary market (Nigeria) and the international market the ...
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    Customer Service Intern - NYSC

    Job Summary

    • We are seeking a proactive and customer-focused NYSC Intern to join our Customer Service Team.
    • This role offers an exciting opportunity to gain hands-on experience in customer relations, problem-solving, and digital communication.

    Key Responsibilities

    • Respond to customer inquiries via phone, email, and social media.
    • Provide accurate information about company products and services.
    • Handle and resolve customer complaints in a professional manner.
    • Maintain and update customer records in the database.
    • Assist in developing customer service policies and procedures.
    • Collaborate with other departments to ensure seamless service delivery.

    Requirements

    • Currently serving in the NYSC program (preferably Lagos-based with proximity to Ikoyi Lagos).
    • Strong communication and interpersonal skills.
    • Tech-savvy with basic knowledge of CRM tools (an added advantage).
    • Ability to multitask and work in a fast-paced environment.
    • A positive attitude and eagerness to learn.

    Benefits

    • Gain practical experience in customer service and digital communication.
    • Work in a dynamic and innovative environment.
    • Opportunity for career growth within Krystal Digital.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified candidates should send their CV to: careers@krystalng.com using the "NYSC Intern – Customer Service" as the subject of the email.

    Note: Only shortlisted candidates who reside within Ikoyi, Lagos and its environs will be contacted.

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