Customer Service Intern at Intelligent Innovations Limited

Job Summary

Job Type: Internship

Job Category: Customer Services

Experience Level: Entry Level

Minimum Year of Experience: 6 months -1 year

Minimum Qualification: HND

Responsibilities
The Intern would support in the following task:

• Interact with customers physically and online.
• Take customer’s complaints and seek proactive ways to resolve their problems, proffering solutions.
• Ability to manage calls and social media accounts
• Follow up on customer to make payment at due dates.
• Ensure customers details are properly outlined to avoid confusion
• Support in resolving customer complaints.
• Records the daily activities.
• Follow instructions
• Maintain a positive attitude amidst customers provocation.

Qualifications

• B.Sc / HND in Social Sciences / Business Administration or any related field
• Corp Member/About to go for NYSC
• Experience: Minimum of 6 months experience in a similar role.

Desired Skills:

• Computer literate
• Attention to detail
• Curiosity
• Written and Verbal Communication
• Confidence and firm, yet respectful