Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Jan 25, 2023
    Deadline: Feb 15, 2023
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    All our products are natural. They are either herb-based or essential oils based. At FD Naturales, we inspire wholeness with everything that we do.
    Read more about this company

     

    Customer Service

    Responsibilities

    • Manage large amounts of incoming phone calls
    • Identify and assess customers’ needs to achieve satisfaction
    • Build sustainable relationships and trust with customer accounts through open and interactive communication
    • Provide accurate, valid and complete information by using the right methods/tools
    • Meet personal/customer service team sales targets and call handling quotas
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
    • Keep records of customer interactions, process customer accounts and file documents
    • Follow communication procedures, guidelines and policies
    • Take the extra mile to engage customers

    Requirements and skills

    • Proven customer support experience or experience as a Client Service Representative
    • Strong phone contact handling skills and active listening
    • Familiarity with CRM systems and practices
    • Customer orientation and ability to adapt/respond to different types of characters
    • Excellent communication and presentation skills
    • Ability to multi-task, prioritize, and manage time effectively
    • High school diploma

    Method of Application

    Interested and qualified candidates should forward their CV to: vacancies@fdnaturales.com using the position as subject of email.

    Build your CV for free. Download in different templates.

  • Apply Now
  • Send your application

    View All Vacancies at FD Naturales Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail