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  • Posted: Feb 8, 2024
    Deadline: Feb 22, 2024
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Sterling Homes Ltd is a real estate development and management firm incorporated and registered as a limited liability company in Nigeria. Our vision is to be one of the best top ten home providers for individuals and corporate bodies in the next five years. We buy lands,finance real estate deals, build or have builders build projects, create, imagine, contr...
    Read more about this company


    Customer Service Executive

    Main Duties & Responsibilities

    • Maintaining a positive, empathetic and professional attitude toward customers at all times.
    • Responding promptly to customer inquiries.
    • Communicating with customers through various channels.
    • Acknowledging and resolving customer complaints.
    • Knowing our products inside and out so that you can answer questions.
    • Processing forms, applications and requests.
    • Cross-selling the company-related projects and services
    • Keeping updated records of customer information, interactions, transactions, comments and complaints.
    • Ensuring referrals and repeat sales are made by clients.
    • Communicating and coordinating with colleagues as necessary.
    • Providing feedback on the efficiency of the customer service process.
    • Ensure customer satisfaction and provide professional customer support.

    Qualifications & Skills

    • BSc. / HND Qualification
    • Professional qualification
    • Technical knowledge
    • Teamwork and collaboration
    • Proper etiquette
    • Problem-solving
    • Communication
    • Empathy
    • Use of MS Office Suite
    • Compliance
    • Proactivity
    • Professionalism

    Method of Application

    Interested and qualified candidates should send their CV to: using the Job Title as the subject of the mail.

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