Customer Service / Admin Officer at JV Management Consulting

Role Summary

• Our client is seeking a smart, and well-organized Customer Service/Admin Officer to support their real estate operations.
• This role involves handling client inquiries, coordinating property viewings, managing documentation, and ensuring smooth day-to-day administrative activities within the office.

Key Responsibilities

• Respond promptly to property inquiries via phone calls, emails, and WhatsApp
• Schedule and coordinate property inspections and client appointments
• Maintain accurate records of clients, properties, and transactions
• Prepare and organize real estate documents (offers, listings, agreements, reports)
• Support the sales and marketing team with follow-ups and administrative tasks
• Manage office calendars, files, and day-to-day operations
• Provide a professional and welcoming experience to walk-in clients

Requirements

• 1–2 years’ experience in customer service, administration, or real estate support
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Proficiency in Microsoft Office and Google Workspace
• Familiarity with CRM tools or property management systems is an advantage
• Positive attitude with a customer-focused and problem-solving mindset