Customer Sales Representative at Surprise World NG

Role Description

• Manage incoming phone calls
• Generate sales leads
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Meet personal/customer service team sales targets and call handling quota
• Serves as a basic source of information to clients on style, format, materials, price and services available
• Receives, sorts, prioritizes and processes orders for delivery
• Maintains the order of work area.

Qualifications

• Proven customer support experience or experience as a Client Service Representative
• Track record of achieving quota
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multitask, prioritize, and manage time effectively