Customer Sales Executive at Electronic PayPlus Limited

Location: Lakowe, Lagos
Responsibilities

• Responsible for providing quick supports services to the Sales & Marketing Account Managers.
• Work closely with other job functions internally within the company to improve the overall services levels.
• Follow up with the customers to settle account receivables and the due invoices based on the credit terms per account.
• Full compliance with the standard operating procedures and information security policy
• Monitor the daily upload from the banks and other customers and keep track of daily personalized jobs alongside pending records.
• Manage customer complaints and drive escalations for swift resolutions.
• Liaise with banks procurement unit for timely stock shipments of fulfillment stationeries.
• Update the bank on daily expectations in respect to personalized cards.
• Liaise with the sales account managers for update on various accounts.
• Maintain professional relationship with clients to promote the organization’s value.
• Other duties as assigned by line manager

Academic Qualification

• Marketing or any Social Science related academic qualification.

Experience:

• 2 - 3 years working experience.

Key Skills and competencies:

• Confidence
• Persuasive Speaking skills
• Active Listening Skills
• Social Perceptive skills
• Coordinating skills
• Service Orientating skills
• Critical Thinking skills
• Monitoring/ Assessing skills
• Writing g skills
• Judgment and Decision Making Skills
• Personnel Management skills
• Time Management skills
• Problem solving skills
• Negotiation skills
• Instructing and Active Learning skills.