Customer Relationship Manager at Chrysla Development Limited

Job Description

• Communicating with customers through various channels like phone, email, and chat.
• Understanding customer issues and providing appropriate solutions.
• Ensuring customer satisfaction and providing professional customer support.
• Handling complaints, processing orders, and providing information about products and services.
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Providing feedback on the efficiency of the customer service process.
• Knowing the products inside and out so that they can answer questions.
• Working with the Manager to ensure proper customer service is being delivered.
• You are expected to convince at least one Prospects out of the over 1000 prospects on the company's database and the new prospect brought in everyday by Sales Personel to buy the companies product.

Requirements

• Candidates should possess relevant qualifications.
• Experience: Minimun 1 Year.