Customer Relations Officer at Resurgir Consulting

Job Description

• We are seeking a confident, professional, and customer-oriented graduate to join our team as a Customer Relations Officer.

Responsibilities

• Handle customer enquiries, complaints, and service requests.
• Maintain positive relationships with existing and prospective customers.
• Provide information about the company's services.
• Follow up with customers to ensure satisfaction.
• Maintain accurate customer records and feedback.

Requirements

• BSc/HND in any relevant field.
• Minimum of 2 years’ relevant work experience in a similar role.
• Excellent communication and interpersonal skills.
• Good organisational and problem-solving abilities.
• Proficiency in basic computer applications.