Customer Insight Analyst at Whogohost

Job Description:

The Customer Insight Analyst will help the business to understand our clients. The work involves determining how to gather relevant data about our customers and potential consumers

Responsibilities and Duties:

• Collect information and break it down in a meaningful way.
• Use the information analyzed to identify market trends.
• Provide reports to the company about sales trends and projections and areas for potential development based on customer engagement.
• Recommend and carry out experiments to help the marketing team test target audiences, products, and strategies
• Analyze and Interpret data obtained from experiments and recommend actionable points
• Monitor and analyze marketing activities data and recommend accordingly
• Review performance of marketing activities and recommend improvements where necessary.
• Find areas of need that are not currently being met or explored by the company
• Any other responsibility as required by the head of the marketing team.
• Required Experience, Skills, and Qualifications:
  • Empathetic and customer-centric
  • A curious mind
  • An adept problem-solver
  • An analytical mind and strong quantitative skills
  • A keen eye for detail
  • Must have a working laptop
  • Must be able to work remotely and on-site
  • A degree, HND, or B.Sc.