Customer Engineer (Intern) at Microsoft

Job number: 1135050
Employment type: Internship
Profession: Consulting Services
Role type: Individual Contributor
Travel: None

About the Opportunity

• At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way.
• You’ll be empowered to build community, explore your passion, and achieve your goals.
• This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.
• The internship is designed not only for you to do great work with the opportunity to learn and grow, but to experience our culture full of diverse community connection, executive engagement, and memorable events.  
• Imagine yourself as a Microsoft intern. Join Microsoft today and help us innovate and shape the business of tomorrow.
• We’re a company of learn-it-alls rather than know-it-alls and our culture is centered around embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.
• Does this sound like you? Learn more about our cultural attributes.

Role Description

• Applications to these opportunities are considered for all available Services intern roles, including but not limited to, the role described below:

Overview

• Customer Engineers (CE) deliver unique value by supporting cross-industry customers (Enterprise, Government, Education, etc.) as technical advisors, and drive customer productivity through increased consumption of Microsoft technologies.

Responsibilities

• Cultivates relationships and credibility through strong technical delivery, implementation, remediation, migration, and supportability.
• Develops rapport with customers and the virtual account team (VAT) to manage customer expectations and realize customer business objectives.
• Identifies trends in customer and partner technical implementations and communicates. delivery opportunities to local stakeholders.
• Need to be willing to travel 50-90% due to customer requirements for onsite service.  
• Travel may be reduced due to local or national public health and safety standards.  

Qualifications

• Currently pursuing or have completed Bachelor's Degree in Computer Science, Information Technology, Engineering or related field.
• Demonstrated self-learner, seeks information about the underlying needs of customers, and builds customer/partner relationships.
• Professional certifications (SharePoint, Windows, MCITP, etc.) are desired.  
• At least one year of experience with VB, C/C++/C# and/or XM.
• Displays strong stakeholder and relationship management across senior leaders, partners, and customers.  
• Excellent verbal and written communication, analytical and presentation skills. 

Benefits and Perks
Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

• Industry leading healthcare
• Giving programs
• Opportunities to network and connect
• Discounts on products and services.