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  • Posted: Nov 24, 2021
    Deadline: Not specified
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  • Mysuredeal.com is your #1 stop portal for classic and trending products at amazing prices. Offers pay on delivery nationwide.
    Read more about this company

     

    Customer Care Representative (Morning & Night Shift)

    Mysuredeal Online store is Nigeria’s Number 1 online Online Store
    We launched in April 2014 and our mission is to become the engine of commerce and trade in Nigeria And United Kingdom. We serve as retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more. 

    Location: Ikeja, Lagos

    Responsibilities
    We are recruiting a Customer Care Representative for Morning & Night Shift with the following responsibilities:

    • Manage incoming calls
    • Identify and assess customers’ needs to achieve satisfaction
    • Build sustainable relationships and trust with customer accounts through open and interactive communication
    • Provide accurate, valid and complete information by using the right methods/tools
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
    • Follow communication procedures, guidelines and policies
    • Take the extra mile to engage customers
    • Online customer management and ability to resolve issues.

    Basic Requirements

    • Minimum of OND Qualification.
    • Gender: Female
    • Age: 20-27 years.

    Salary
    N50,000 / Month.

    Method of Application

    Interested and qualified candidates should send their CV and Passport Photograph to: [email protected] using the Job Title as the subject of the email.

    Note: Residence within Ikeja or places closer to ikeja is a criteria and Only shortlisted candidates will be contacted for the interview

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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