Customer Care Representative at MeWe Electronics

Job Summary

• We are seeking a proactive and customer-focused Customer Service Representative to join our team.
• The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring a positive customer experience at all times.

Key Responsibilities

• Respond to customer inquiries via phone, email, or in- person
• Handle and resolve customer complaints in a professional manner
• Maintain accurate records of customer interactions
• Provide product and service information to customers
• Follow up on customer issues to ensure resolution
• Work closely with other departments to improve customer satisfaction

Requirements

• Mininum Qualification: OND (Must know excel)
• 1 – 2 years experience in a customer service role
• Proficiency in Microsoft Excel
• Age - Range: 20 - 29yrs
• Strong communication and interpersonal skills
• Good problem-solving abilities
• Ability to work with minimal supervision and pay attention to detail.