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Landshop is Nigeria's Premier Real Estate Co-Investment hub, designed to unlock the wealth of the land and ensure everyone can become a proud land or homeowner through our unique co-investment features; irrespective of their social status, credit rating, or location.
JOB DESCRIPTION:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Requirements and skills
Interested and qualified candidates should forward their CV to: hr@landshop.ng using the position as subject of email.
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