Customer Care Representative (Igbo Speaking) at ISON BPO

Responsibilities

• Show potential customers how goods and services are of benefit to them.
• Respond to customers’ questions on the available products and services.
• Record data and account information digitally or on written forms.
• Pay attention to the customer’s complaint and concern to identify the cause of the problem.
• Work quickly to resolve the client’s issues and complaints by selecting appropriate responses.
• Provide background information when referring advanced cases to a manager or supervisor for resolution.
• Follow up with previous or current customers to anticipate their needs.

Requirements

• Candidates should possess a Bachelor's Degree with 0 - 1 year work experience.

Salary
N30,000 - N32,000 Monthly.