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  • Posted: Feb 24, 2023
    Deadline: Not specified
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    PolyMath Real Estate Limited incorporated under the Companies and Allied Matter Acts 1990 (CAC 1990) and limited by shares. We are a real estate company with the goal of increasing the investment numbers in Nigeria especially in real sector with partnership with over 15 reputable companies within and outside Nigeria, We are a real estate investment company w...
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    Customer Care Representative / Front Desk

    Job Description

    • Manage large amounts of incoming phone calls
    • Generate sales leads
    • Identify and assess customers’ needs to achieve satisfaction
    • Build sustainable relationships and trust with customer accounts through open and interactive communication
    • Provide accurate, valid and complete information by using the right methods/tools
    • Meet personal/customer service teamsales targets and call handling quotas
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
    • Keep records of customer interactions, process customer accounts and file documents
    • Follow communication procedures, guidelines and policies
    • Take the extra mile to engage customers

    Requirements and Skills

    • Must reside around Awoyaya, Ajah and its environs
    • Proven customer support experience or experience as a Client Service Representative
    • Track record of over-achieving quota
    • Strong phone contact handling skills and active listening
    • Familiarity with CRM systems and practices
    • Customer orientation and ability to adapt/respond to different types of characters
    • Excellent communication and presentation skills
    • Ability to multi-task, prioritize, and manage time effectively

    Method of Application

    Interested and qualified candidates should send their CV to: Propertypolymaths@gmail.com using the Job Title as the subject of the mail.

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