Customer Care Officer at Greenfield HR Consulting

Job Description

• The Customer Care Officer will attend to customer enquiries, take customer orders, and proffer solutions to customer complaints through phone calls, emails, and online channels.
• The Customer Care Officer will provide customers with relevant information on company products and services, help customers identify desired products and ensure customer satisfaction.

Job Requirements

• SSCE / OND / NCE qualification
• Minimum of 1 year work experience in customer service in a retail / food business
• Excellent written and verbal communication skills
• Computer Skills: ability to work with a computer and related software.
• Good organizational skills
• Detail oriented and good record keeping skills.
• Candidates should live around the job location: Opebi, Lagos.