Jobs Career Advice Signup

Send this job to a friend


Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Mar 3, 2021
    Deadline: Mar 31, 2021
  • Afritech Multi Concepts Limited was duly incorporated in February 2014 under the Company and Allied Matters Act 1990 to provide IT solutions through: Hardware Platform Supports, Systems and Business Integration, Project management and Finance, and Capacity and Development Facility provider. Afritech Multi Concepts Limited was born out of the desire to creat...
    Read more about this company


    Customer Care Executive

    Job Description
    We are looking for dedicated Customer Care/Relationship Exectuves with good working experience to join our organisation


    • As a corporate entity that offers boutique of services, the successful individuals will be assigned to man the different business portfolios as their respective Customer Care/Relationship Exectuve
    • Provides quality customer service to customers daily by utilizing computer technology to handle high call volumes and online enquiries.
    • Handles and responds to all requests/queries/complaints/enquiries made by customers in a courteous, firm and efficient manner.
    • Ensures to liaise with the office Assistants to ensure environment especially the front desk is clean before the office opens for business.
    • Takes customers’ orders for services as well as well as compaliants and communicating them accurately to the relevant operational units/departments – field officers, dispatch riders, sales and digital marketing team, Website Developers and others.
    • Customer Care/Relationship Exectuves manning logistic delivery business portfolio will monitor movements of the dispatch riders via the logistics app in the office to ensure strict compliance.
    • Ensure payments made for services by customers are well recorded
    • Resolve customer complaints via phone, email, mail or social media and complaints are resolved amicably and in good time
    • Provides correct and complete report as may be required by the Head, Customer Representative & Marketing
    • Performs any other duties or tasks as may be required by the Head, Customer Service Representative & Marketing/Management
    • Candidates must resides In Mainland (Yaba, Ogba, Gbagada, and surrounding areas) and Island (Ajah or Lekki ONLY)


    • Academic qualificiation is not the most important BUT ability to deliver on the job!
    • Female candidates are preferred
    • Candidate must be a computer literate
    • Must be fluent in English Language
    • Must have good communication skills
    • Must be trainable
    • A beautiful and charming disposition

    Top Skills:

    • A warm, cheerful spirit
    • Patience
    • Humility
    • Negotiation & Sales skills
    • Cleanliness
    • Ability to listen
    • Positive attitude
    • Ability to work under pressure
    • People orientated
    • Attention to details
    • Problem solving
    • Organizational skills
    • Adaptability.
    • Multitasking.

    Method of Application

    Interested and qualified candidates should send their CV to: using "Application for Customer Care (Your Qaulification - Your Sex - Your Location)" as the subject of the email.

    Note: Applications that follow the instructions stated would be given prompt attention as successful.

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    Back To Home View All Vacancies at Afritech Multi Concepts
View Hot Nigerian Jobs Today »

Career Advice

View All Career Advice

Subscribe to Job Alert


Join our happy subscribers

Send your application through

Yahoomail Gmail Hotmail