Customer Attendants at Rovedana

Salary: 50,000 Naira Monthly Take Home

Benefits: Allowance, Health Insurance (HMO)

Job Description:

We are looking for Customer Attendants who will be responsible for customer relationship duties such as answering product and services questions and fulfilling customer needs to ensure customer satisfaction.

Job Responsibilities:

• Manage incoming calls and also make outbound calls
• Resolving products and services issued and escalate when needed
• Identify and assess customer needs to achieve satisfaction
• Helps in answering complaints and questions
• Build sustainable relationships and trust with customer accounts through open and interactive communication

Job Requirements:

• Candidates should possess NCE, OND or Diploma with 1-2 years work experience
• Proven experience as a customer service representative or any relevant position
• Ability to use positive language, composed and very polite
• Time management skills
• Good use of computers and Microsoft Suits.
• Knowledge of CRM tools is an added advantage