Customer and Admin Support at Sposh Travels And Tours Limited

RESPONSIBILITIES 

• Act as the first point of contact between the clients and the organization
• Attend to all customer inquiries in a friendly, polite, professional, and timely manner.
• Keep records of all customer accounts and resolutions 
• Carry out filing and documentation tasks. 
• In charge of providing general office support and assistance 

REQUIREMENTS

• A University degree
• Excellent written and verbal communication skills 
• Experience and proficiency using Microsoft Office applications. 
• Good knowledge of office administration 
• Time-Management and multi-tasking skills, with the capability to prioritize tasks 
• Ability to work in a busy environment.