CS Core Operations & Maintenance Engineer at Airtel

Job Description:

• This function is expected to act for technical, business & functional requirements in the area of Core network.
• Be involved in network solution planning, design and implementation.
• To ensure meet availability, KPI’s & SLA as defined target and maintain Quality N/W.
• Ensure all tasks are performed under the preview of Standard Operational Processes.

Job Responsibilities:

Operation & Maintenance of Huawei CS core nodes, Testing and implementation of new solution/Service/Feature:

• Provide technical support and problem analysis for operations team in case of critical situations.
• Follow up the implementation of deployment plans and highlight delay and apply corrective actions.
• Implement & integrate the new solution, Service & Feature.
• Follow up with the Suppliers/Vendors about any planned network changes e.g. upgrades, S/W packages etc. as well as any network problems.
• Ensure and maintain the CS core availability & KPIs with a defined target.
• Cooperate with other departments during new systems installation and acceptance tests CS Core and give the support in case of issues.
• Execute patches and support update/upgrade process.

Scalability/ Interoperability / Marketing requirements & Performance Management:

• Ensure all Vendor Network Equipment’s on the network can interoperate with one another without anomaly.
• Evaluate the received requirements to establish the new promotions related to VAS and plan the availability and accessibility according to IN capability.
• Cooperate with involved departments for new product or PCN go live.
• Daily review and track network traffic, licenses, trends and various parameters to ensure the network elements are operating as expected. Where required, take corrective action with input from TL and Group Planning team.

Vendor/Partner Management:

• Ensure that the Vendor Customer Support and supplier vendors are always engaged to deliver high quality output expected first time right.

Employee Engagement:

• Always maintain high Team Harmony and Engagement with both internal and external teams and stakeholders.

Educational Qualification:

• Bachelor/Masters of Telecommunication/Electronic Engineering degree/Computer Science.

Required Skills & Work Experience:

• At least 7-10 years in Huawei CS Core network Operations and optimization experience in Huawei MSC (MXSoft3000), MGW (UMG9800), SBC (SE2900), HSS (HSS9860), STP (SPS).
• Knowledge of 2G, 3G, DRA and LTE technologies architecture and standards good project management knowledge.
• Experience in measuring and analyzing network KPI ‘key Performance Indicators’.
• Detailed working Telecommunications Knowledge.
• Analytical and Presentation skills.
• Personal Integrity and good interpersonal relationship.
• Must have excellent organizational and communication skills.
• Highly organized and good at implementation.
• Time management skills with commitment to project timelines.
• Self-motivational skills.
• Good analytical and problem-solving skills.
• Good practical skills in troubleshooting and fault resolution for supporting operations teams as an escalation point.