CRM Specialist at SeedStars Academy

Responsibilities

• Design and launch CRM campaigns, creating automatic workflows for drip emails targeting various user segments;
• Create and visualize the onboarding experience (using Miro or other similar platforms) from scratch and devise CRM strategy accordingly;
• Continuously optimize CRM campaigns through experimentation and A/B tests;
• Collaborate with counterparts from other departments, including marketing, product, content, and analytics.

Your Profile

• 2+ years of excellent hands-on experience with CRM software (HubSpot, Salesforce, Braze, Mailchimp, etc.)
• Experience with A/B tests to optimize campaign performance
• Proficiency in building email templates using HTML
• A strong sense of ownership
• Great team player
• Detail-driven and organized
• Experience in copywriting and/or design is a plus
• Preferably have a marketing or customer success background.
• The CRM software in use is mainly Customer.io. While experience with Customer.io is a must, experience with multiple other software is a plus.

Benefits and Perks

• Be part of an international team
• Modern and cool office, Silicon Valley style 8-)
• High degree of autonomy, flat hierarchy, open communication and get shit done attitude
• Pension, Life, and health insurance schemes
• Flexible working hours
• Possibility of remote working depending on the role