Credit Portfolio Manager at FairMoney

• We seek a Credit Portfolio Manager to manage the institution’s credit portfolio , recommend and implement remedial actions to minimise losses and reduce the impact of PAR on the portfolio.

Requirements

• Education: Bachelor’s degree in any discipline including Risk Management, Finance, Business, Economics, or any other related field
• Experience: At least 7 years’ experience in Credit Portfolio Management within the Financial Services Industry
• Certifications: MCP, ACIB, ICAN, Data Analytics/ Science Certifications etc.
• Knowledge: Understanding of the business drivers and the strategic direction of the institution and role of risk management in achieving the objectives

Skills

• Effective people management skills
• Ability to come up with new ideas and a fresh perspectives.
• Ability to communicate both written and orally with all levels of the organisation/external parties.
• Ability to deliver results and meeting customer (internal and external) expectations

Core Accountabilities and Responsibilities

• Conducts a daily/weekly/monthly review of the loan book including the arrears position and advice management on the progress of collections/recovery.
• Deliver weekly and monthly collections and portfolio performance reports, including metrics such as collection rate, PAR ratio, loan bucket classifications and loan loss provisioning.
• Develop and prepare annual credit portfolio plan using historical data and projections.
• Monitor and coordinate all credit portfolio monitoring and management activities for all products.
• Identify and analyze non-performing loans with trend analysis and credit portfolio insights.
• Prepare CBN credit reports on monthly basis to determine loan loss provisioning in line with the prudential guidelines.
• Identify and advise on all delinquent accounts that require legal proceedings on a regular basis.
• Prepare regular credit reports for Senior management and Board to aid decision making.
• Ensure that all operational & credit portfolio policies and procedures are adhered to by all stakeholders.
• Develop and implement effective credit portfolio reports for all the different products to give insights to management for decision making.
• Using data analytics tools, prepare and analyze data to identify migration patterns, collection trend, delinquency trends, credit portfolio performance and develop action plans to address identified issues.
• Develop and execute strategic collection plans to reduce delinquency rates and enhance repayment/remittance.
• Ensure that all operational and credit procedures and controls are strictly adhered to, including the review of loan accounts and monitoring repayment patterns
• Prepare and present detailed dashboards, aging reports, and performance analytics to senior leadership, leveraging data insights on loan portfolio performance.
• Establish and maintain relationships with external collection agencies and other relevant service providers as needed
• Collaborate with cross-functional teams such as legal, finance, and customer service to resolve complex or escalated customer issues, relating to overdue accounts, and negotiation of repayment.

Key Performance Indicators

• Ensure PAR 30 of 10% for the pre-NPL book (1-90days) past dues for all MSMEs loan portfolio
• Ensure PAR 30 of 15% for consumer loan portfolio.
• Ensure collections rate of minimum of 90% for all loan types.
• Deliver weekly and monthly collections and portfolio reports, including metrics such as default rate, collection rate, PAR ratios, loan bucket classifications and prudential loan provisioning.
• Monitor collection processes and make recommendations for management action.