Craftmerce is reshaping the future of commerce. We are an e-commerce B2B platform that connects African brands to global independent retailers and wholesalers, revolutionalizing the way these fragmented industries connects.
Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. The t...
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As a Credit Analyst you will be responsible for offering credit services to our customers. This includes setting up, increasing and decreasing credit limits for new and existing customers. If you have a high sense of urgency, attention to detail, and world-class customer service, this role is the right opportunity for you.
What You’ll be Doing
Review and process credit applications for new customer accounts
Collaborate with sales representatives to collect necessary documents to approve credit for new and existing customers
Process and review credit limit increase requests on existing accounts using credit report information, payment trend analysis, obtaining and reviewing customer financials, marketplace information, and debt and stock ratings
Resolve customer complaints and verify select financial transactions.
Perform proactive risk reviews on a portfolio of customer accounts and collaborate with assigned teams to improve results
Research potential creditors from banks, credit bureaus, and other credit services
Requirements
What you need:
Bachelor’s Degree in Business, Finance, Accounting, or related field
1-3 years of experience in a credit risk or accounting role involving the assessment of financial statements and ratios.
Ability to manage multiple tasks, meet deadlines, handle pressure, and work independently in an effective and positive manner
Excellent organization skills, attention to detail and follow-up skills, strong dependent decision-making skills, strong quatitative and analytical skills.
Superb written and verbal communication skills with the ability to perform ad-hoc credit assessments and articulate risk outcomes in a timely manner to Senior Management.
Demonstrated track record of proficiency in MS Excel and use of the program to build risk tools.
Proven team player with ability to work effectively in a team environment.