Chipper is the largest mobile cross-border money transfer platform in Africa. We are a small passionate team, dedicated to expanding financial inclusion in some of the global regions most in need of accessible, interoperable, easy-to-use, and affordable financial services.
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The Country Director will serve as the primary lead role for Chipper Cash in Nigeria.
The Country Director will work closely with the senior leadership team. She/he will drive the country's business strategy alongside cross functional teams including Legal & Compliance, Operations, Marketing, and Product.
The goal is to promote and expand the company’s commercial activity in Nigeria that will generate revenues, drive customer growth and promote customer retention.
What You Will Be Doing
Work with the senior leadership team to define and execute on country strategy to ensure Chipper meets its goals of delivering on product, market, and customer growth.
Create and execute on country operational and commercial growth strategy including building the required infrastructure needed to support the company’s growth
Build partnerships that will unlock and accelerate Chipper's product and liquidity availability and grow revenues.
Build new business relationships and expand the value proposition for the customer and expand collection and distribution network
Support senior leadership team with new market and partnerships opportunities, including developing and signing new relationships with banking , payment and liquidity partners.
Provide local market intelligence in areas such as user-behavior, target segments and competitive intelligence to have a holistic market picture and support product-market-fit efforts
Identify, develop and maintain strategic relationships with business and governmental organizations (including the central bank), to improve business operations and continuity.
Work with legal, risk and compliance team to ensure Chipper Cash in Nigeria is in compliance with local laws, legislation, and regulations relating to Chipper’s operations
Ensure the product(s) brought to market are aligned to the business objectives and contribute to increasing market share, community engagement, customer retention, and product & customer profitability
Monitor performance of commercial activities using key metrics and prepare reports for senior management
Delivers financial objectives including revenue, payment volume and market penetration objectives
Responsible for achieving or exceeding customer satisfaction net promoter scores
Support the people’s team in identifying key talent and implementing staffing requirements for efficient operations, maintaining a strong culture and work climate that attracts and retains talent , and drives Chipper mission in Nigeria
Represent the company and increase awareness by being the spokesperson and liaison with local media and other key stakeholders
Serve as the face of the company and actively participate in external events, both increasing visibility , credibility and brand in the Nigerian market
What You Should Have
You have 7-10+ years of experience or prior experience performing business development with fintech, banking, crypto or DeFi companies
Knowledge of the Nigerian payments ecosystem and regulatory requirement
Ability to work within and lead a cross functional team within a matrixed environment
Team oriented ,collaborative and flexible
Strategic thinking and thought leadership
Result oriented with a hands-on approach
Creative and resourceful in overcoming challenges
Understanding of financial performance of the product portfolios
Requires general business skills , financial management , planning skills and long term vision.