Country Director at Chipper Cash

Job Description

• The Country Director will serve as the primary lead role for Chipper Cash in Nigeria.
• The Country Director will work closely with the senior leadership team.  She/he will drive the country's business strategy alongside cross functional teams including Legal & Compliance, Operations, Marketing, and Product.
• The goal is to promote and expand the company’s commercial activity in Nigeria that will generate revenues, drive customer growth and promote customer retention.

What You Will Be Doing

• Work with the senior leadership team to define and execute on country strategy to ensure Chipper meets its goals of delivering on product, market, and customer growth.
• Create and execute on country operational and commercial growth strategy including building the required infrastructure needed to support the company’s growth
• Build partnerships that will unlock and accelerate Chipper's product and liquidity availability and grow revenues.
• Build new business relationships and expand the value proposition for the customer and expand collection and distribution network
• Support senior leadership  team with new market and partnerships opportunities, including developing and signing new relationships with banking , payment and liquidity partners.
• Provide local market intelligence in areas such as user-behavior, target segments and competitive intelligence to have a holistic market picture and support product-market-fit efforts
• Identify, develop and maintain strategic relationships with business and governmental organizations (including the central bank), to improve business operations and continuity.
• Work with legal, risk and compliance team to ensure Chipper Cash in Nigeria  is in compliance with local laws, legislation, and regulations relating to Chipper’s operations
• Ensure the product(s) brought to market are aligned to the business objectives and contribute to increasing market share, community engagement, customer retention, and product & customer profitability
• Monitor performance of commercial activities using key metrics and prepare reports for senior management
• Delivers financial objectives including revenue, payment volume and market penetration objectives
• Responsible for achieving or exceeding customer satisfaction net promoter scores
• Support the people’s team in identifying key talent and implementing staffing requirements for efficient operations, maintaining a strong culture and work climate that attracts and retains talent , and drives Chipper mission in Nigeria
• Represent the company and increase awareness by being the spokesperson and liaison with local media and other key stakeholders
• Serve as the face of the company and actively participate in external events, both increasing visibility , credibility and brand in the  Nigerian market

What You Should Have

• You have 7-10+ years of experience or prior experience performing business development with fintech, banking, crypto or DeFi companies
• Knowledge of the Nigerian payments ecosystem and regulatory requirement
• P&L responsibility
• Ability to work within and lead a cross functional team within a matrixed environment
• Team oriented ,collaborative  and flexible
• Strategic thinking and thought leadership
• Result oriented with a hands-on approach
• Creative  and resourceful in overcoming challenges
• Understanding of financial performance of the product portfolios
• Requires general business skills , financial management , planning skills and long term vision.
• Excellent leadership skills.