Counselor Educator at Medecins Sans Frontieres

Main Objective of the position

• To Perform counseling and/or education sessions to patients, following different medical and mental health MSF protocols and procedures, in order to improve their psychosocial condition.

General Accountabilities

• Identify and address the psychosocial, socio-economic, and administrative needs of patients.
• Provide individual or group counseling and psycho-educational sessions to patients and their families.
• Refer patients to specialists or institutions for additional support when necessary.
• Maintain records of activities, ensure confidentiality, and participate in team meetings.
• Support training, supervision, and sensitization activities on mental health and psychosocial issues.

MSF Section/Context Specific Accountabilities

• Conduct psychosocial assessments, develop treatment plans, and offer PFA, psycho-stimulation, and emotional support.
• Provide referrals for specialized mental health support when necessary and develop action plans to address patients' diverse needs.
• Ensure patients' rights, privacy, and dignity, promoting non-discrimination and informed decision-making.
• Collaborate with the health promotion, medical, and outreach teams to raise community awareness on MHPSS, SGBV, and malnutrition.
• Conduct focus group discussions to identify community needs and support culturally sensitive initiatives.
• Participate in staff training, sensitization sessions, and support the referral pathway for specialized MHPSS services.
• Maintain accurate records, ensure strict confidentiality, and report activities regularly.
• Engage in clinical supervision and actively participate in team meetings.
• Adhere to MSF policies and SOPs, reporting compliance issues promptly.
• Support the preparation of MHPSS reports and data quality assurance.
• Perform additional duties as assigned by the supervisor.

Requirements
To apply for this role applicants MUST meet the following criteria:

• Education: University Degree in Counseling, social work, psychology or other similar degree/diploma.
• Experience: At least 1-year experience is essential. Experience with NGO desirable.
• Languages: English language is essential; Local language also essential
• Knowledge: Essential computer literacy (word, excel and internet)
• Competencies: Results, teamwork, flexibility, commitment to MSF Principles, Service Oriented