Customer Service Officer at Lonadek

Key Responsibilities:

• Greet and welcome clients and visitors: Provide a warm and professional welcome to clients and visitors, ensuring a positive first impression of the company.
• Manage the front desk: Answer phone calls, respond to emails, and handle correspondence in a timely and professional manner.
• Provide customer service: Respond to customer inquiries, resolve issues, and escalate complex issues to relevant teams.
• Maintain records and databases: Accurately maintain records and databases, ensuring data integrity and confidentiality.
• Perform administrative tasks: Perform various administrative tasks, such as scheduling appointments, managing calendars, and preparing documents.

Requirements:

• Minimum of 2 years of experience: Proven experience as a Receptionist or in a similar role, with a minimum of 2 years of experience.
• Exceptional customer service skills: Excellent communication, interpersonal, and customer service skills.