Corporate Services Manager at Gofa and Associates Limited

Job Description
Leadership & Management:

• Working closely with the Managing Director to modernize working practices and support staff through changes and improvements.
• Review business policies and processes and identify innovative ways of working to deliver a more effective, efficient professional operation.
• Provide direction and motivation to Corporate Services Team empowering them to deliver a realistic and consistent level of service.
• Participate in internal committees focused on policy development and wider organizational issues with local colleagues as well as counterparts in Ghana and across other international branches.
• Provide updates to staff on corporate services and office issues.
• Set direction, lead, and coach Corporate Services Team towards a high-performance culture.

Human Resources:

• In co-operation with the Managing Director, responsible for developing pay and other local staff management structures to best meet business needs in compliance with labor law and our Human Resource Policy manual.
• Provide guidance on sensitive staff matters for all employed staff.
• Responsible for reviewing staff pay scales and performance related pay policies.
• Responsible for recruiting, interviewing, and hiring of qualified candidates when and where needed.
• Oversight of performance management processes including support to jobholders and line managers in setting objectives and meeting Project deadlines.
• Ensure an effective training and development strategy is in place and evaluated at regular intervals.
• Ensure compliance on all office procedures.

Financial Management:

• In Co-operation with the Managing Director manage the annual local budget in accordance with corporate policies to ensure on-budget expenditure and value for money.
• Be the main point of contact for the Finance Hub, including monthly meetings with Finance, Account Manager and quarterly reviews of the admin, capital and receipt budgets.
• Responsible for Medium Term Financial Planning (MTFP) processes at post.
• Main budget holder for Salaries, Travel, Miscellaneous and other budgets.
• Main contact person for the Procurement Hub including bi-monthly meetings with Procurement Account Manager.
• Oversee the implementation of existing corporate policies by Corporate Services Team on Procurement ensuring maximum value for money.
• Co-ordinate bids for additional budget funds or refunds of surplus to / from Resource management unit.

Administration:

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes.
• Implement customer service standards and evaluate employees based on their ability to meet those standards.
• Oversee and manage all office correspondence including documentation.
• Provide technical and logistical support for all administrative personnel.
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations.
• Manage schedules and deadlines.
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.
• Monitor costs and expenses to assist in budget preparation.
• Oversee facilities services, maintenance activities and vendors.
• Organize and supervise other office activities (recycling, renovations, event planning etc.).
• Ensure operations adhere to policies and regulations
• Keep abreast with all organizational changes and business developments