Corporate Sales Trainee Associate at Konga Online Shopping Limited

Purpose of the Job

• The Corporate Sales Trainee Associate is responsible for managing assigned business portfolio, including prospective accounts within the territory/region.
• He is responsible for revenue protection, secures new revenue within existing clients’ portfolio of as well as seeking / hunting out new clients & businesses within the assigned territory/region portfolio.
• Aside from revenue drive, he is meant to ensure an excellent client experience / service delivery satisfaction at all times.

Expected Key Results

• Achieve set revenue growth.
• Agreed revenue targets are met within defined timeframes; structured plan created and followed through to achievement of targets.
• Manages and oversees the different account within territory/region portfolio
• Drive self to achieve set cold call targets 100% completion of signed SLA’s and JCC’s.
• Deliver an excellent client experience at all times, ensuring client needs are met or exceeded.
• All clients are transitioned smoothly to the relevant account team
• Deliver excellent customer relationships
• Ensure all customers complaint are logged with support and are quickly resolved, work with support to deliver on our SLA’s
• Ensure that new business with existing customers are quickly provisioned within agreed timeframe.
• Work closely with business development team, sharing knowledge, discussing ideas and helping the team to achieve targets.
• Engage in good teamwork, by sharing successes and failures, helping others to learn best practices.
• Strengthen working relationship with the team by encouraging collaboration.
• Increased understanding of clients and their requirements and what makes our service valuable
• Ensures compliance with values, policies and standards, and ensures compliance will all local statutory requirements.
• Understands and complies with all company requirements. Can be relied upon to act respectfully and ethically.

Educational Qualifications & Functional Skills

• Candidates should possess a B.Sc Degree in Engineering / Computer Science / Marketing / Sales / related disciplines
• Must have 0-2 years Post NYSC industry experience
• Good Microsoft office suite competence, CRM competence
• Intellectual, analytic & creative ability to learn quickly and propose innovative solutions
• Strong communicators who work well within a team
• Excellent communication, interpersonal, problem solving & multi-tasking skills

Other Requirements:

• Customer Focused
• Action oriented
• Result Driven
• Cultivate Innovation
• Resilience
• Self-Development
• Ensures Accountability
• Driven high achievers
• Aligns with Vision & Purpose