Corporate Sales Executive at Konga Online Shopping Limited

Job Objectives / A Brief Overview of the Role

• Corporate Sales Executives are the face of the company.
• Responsible for interacting with customers and potential clients, presenting their company’s products or services, onboarding and retaining corporate clients and closing deals.

Job Duties / Responsibilities / Accountabilities

• Present, promote and sell products/services using solid arguments to existing and prospective Corporate Organizations.
• Perform cost-benefit and needs analysis of existing/potential corporate clients to meet their needs.
• Establish, develop and maintain positive business and customer relationships
• Create new corporate accounts.
• Reach out to corporate organizations through cold calling.
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Analyze the territory/market’s potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback
• Follow up with debt recovery/trade receivables.
• “Go the extra mile” to drive sales

Key Performance Indicators

• Near zero incidence of customer complaint/negative.
• Near zero incidence of untimely response to escalation.
• Customer acquisition (Target vs Achieved).
• Revenue delivered (Target vs Achieved)
• Receivables reduction (% Reduction on overdue per week)
• Learning & Development (Number of skill/ Udemy certificate acquired per month).

Working Relationship
Internal:

• Corporate sales
• Retail
• Category Managers
• Supply Chain Operations
• Logistics
• Finance and Audit
• Warehouse, and
• Kxpress

External:

• Customers and Corporate entities.

Qualifications
Essential:

• Candidates should possess a University Degree (BS/BA) in any related discipline.
• Excellent Sales and Negotiation Skills
• Good Interpersonal skill.
• Experience in resolving issues, managing and retaining customers.
• Excellent analytical skills.

Knowledge and Experience:

• Proven work experience as a Corporate Sales Representative
• Excellent knowledge of MS Office.
• Highly motivated and target driven with a proven track record in sales
• Excellent selling, communication, persuasion and negotiation skills
• Prioritizing, time management and organizational skills
• Ability to create and deliver presentations tailored to the audience needs
• Relationship management skills and openness to feedback