Core Operations Officer at Strivo Labs

About the Role

• We are seeking a highly competent and detail-oriented Core Operations Officer with proven hands-on expertise in LoanDisk platform operations.
• The successful candidate will be responsible for driving efficiency across our lending, savings, and HNI investment operations by ensuring smooth system migration, accurate reporting, and operational excellence within LoanDisk.
• This role requires a deep understanding of Portfolio at Risk (PAR), loan interest calculations, overdue management, and the ability to generate insightful reports that support compliance, decision-making, and business growth.

Key Responsibilities

• Lead the migration of all legacy and ongoing transactions into the LoanDisk platform.
• Configure, manage, and optimize LoanDisk for lending, savings, and HNI investment operations.
• Develop and maintain operational and financial reports directly from LoanDisk, including PAR analysis, overdue accounts, interest accrual, and repayment schedules.
• Ensure data accuracy, integrity, and consistency across all migrated and new transactions.
• Collaborate with product, finance, and tech teams to streamline workflows and integrations within LoanDisk.
• Monitor and analyze PAR, overdue accounts, and interest collections to support proactive portfolio management.
• Embed audit-ready processes and controls within LoanDisk for compliance and risk management.
• Train and support internal teams on effective LoanDisk usage, reporting, and best practices.
• Continuously improve LoanDisk-related processes to enhance efficiency, reporting quality, and customer experience.

Qualifications & Requirements

• Bachelor’s degree in Finance, Business Administration, Economics, Accounting, or related field.
• 3–5 years’ experience in operations within lending, savings, or fintech environments.
• Demonstrated expertise with the LoanDisk platform (configuration, reporting, optimization, troubleshooting).
• Proven experience with LoanDisk reporting — including PAR, overdue accounts, and interest management.
• Strong understanding of lending operations, savings products, and HNI/wealth management processes.
• Experience in system migration or implementation projects with a focus on data accuracy and integrity.
• Solid background in financial operations, reconciliation, and performance reporting.
• Knowledge of compliance, audit, and regulatory requirements in financial services.
• High proficiency in Excel, data analysis, and financial reporting tools.
• Excellent analytical, problem-solving, and communication skills, with the ability to influence and train cross-functional teams.