Core Network and Performance Engineer at FiberOne Broadband

JOB OBJECTIVE: 

To ensure the continuous, efficient, and secure operation of core network infrastructure by maintaining, designing, and optimizing the company’s core network. The Core Network Engineer will focus on network performance, scalability, and reliability while leading troubleshooting efforts to resolve complex network issues. 

ACCOUNTABILITIES     

• Ensure 99.99% network availability, supporting uninterrupted operations for business-critical services. 
• Accountability for reducing unplanned downtime to less than 52 minutes per year. 
• Quick resolution of network issues: Responsible for resolving 90% of critical network issues within 3 hours (MTTR), minimizing operational impact. 
• Act as the primary escalation point for complex network-related incidents that could impact the organization’s productivity. 
• Optimize network performance metrics such as latency, packet loss, and throughput. Ensure peak performance during 100% of critical business operations. 
• Lead efforts to maintain network latency under 100ms and packet loss below 0.1%, ensuring efficient data flow and service quality. 
• 100% accountability for network security by implementing firewalls, IPS/IDS, and ensuring secure configurations, protecting organizational assets from breaches. 
• Ensure compliance with industry standards (ISO 27001, PCI-DSS) with zero security violations or data breaches. 
• Manage network resources to achieve 10-15% annual cost savings while delivering high performance and reliability. 
• Accountable for recommending and implementing network upgrades with a clear ROI, ensuring every investment improves network efficiency. 
• Deliver network projects on time and within budget: Responsible for the successful completion of 100% of network infrastructure projects without delays, ensuring projects meet business needs. 
• Oversee annual growth planning to ensure the network can handle a 30% increase in traffic and users. 
• Accountable for the professional growth of team members, improving team performance by 20% annually. 
• Lead training initiatives to ensure 100% team participation in new technology adoptions and process improvements. 
• Maintain high internal and external customer satisfaction levels by ensuring 100% resolution of network-related customer issues within SLAs (Service Level Agreements). 
• Act as a technical liaison for network-related escalations, ensuring the organization’s infrastructure supports its strategic objectives. 
• Accountable for identifying and mitigating 100% of potential network risks, ensuring the organization is prepared for network contingencies. 
• Develop and maintain a disaster recovery plan, ensuring the ability to restore critical network functions within 4 hours in case of a failure.