Core IP Manager at Alfred & Victoria Associates

Duties and Responsibilitie

• Operating and Maintaining the ISP Network (International, Core, Distribution and Access Routers/Switches) under the supervision of the Head of Department.
• Maintaining the design, drawings and documentations of the Network and Systems. Supporting of the Layer2/Layer3 side for Backbone (Microwave/Fiber) and Distribution Networks (FTTH, Fixed, GPON).
• Configuring and maintaining monitoring tools: SolarWinds, PRTG, Cacti.
• Configuring and maintaining DPI Devices such as Procera.
• Ability to design disaster recovery procedure for the backbone, servers, applications, services
• Responsible of the Performance and Monitoring of the IP Service and Servers.
• Provide network and IT solutions for corporate client and support them.
• Providing necessary remote or on-site support to our corporate clients.
• Reporting:
• Document all processed tasks
• Perform reporting as per procedures
• Reporting based on KPI
• Evaluating the service, QOS, Equipment

Personal Responsibilities

• Responsible for all assigned equipment to his team
• Should maintain a high level of personal responsibility in order to be an example to his colleagues
• Abide and apply the rules and regulations of the department and the company as a whole
• Responsible for achieving any assignment given by his Manager
• Keeping up to date with departmental and company notification via Emails, Notice board and other mediums
• Keeps himself up-to-date with the technologies used by the company
• Round-the-clock ability and readiness for any kind of urgent intervention due to any faced problem.
• Possess customer centric attitude and the will to visit them when the need arises.

Academic / Education Qualifications

• B.Sc (or equivalent) in Computer Science or in Computer Communication Engineering
• Certifications: CCNP is a must
• Experience: Minimum of 5 Years’ experience in telecommunication and/ or in information technology is required.
• Language Qualifications: Good verbal and writing skills in English are mandatory

Technical Skills:

• Configuration and maintenance of all routing/switching devices using BGP, EIGRP, OSPF, VLAN, Inter VLAN, VPN,
• MPLS.
• Must have extensive Cisco and Mikrotik Experience.
• Very Good knowledge in subnetting IPv4; IPv6 is a plus.
• Knowledge in Internet Exchange protocol, procedure, configuration, and troubleshooting.
• Firewalls configuration and maintenance.
• Ability to design topology and provide consultancy for corporate customers.
• Billing System Setup, architecture and maintenance knowledge is a plus

General Skills:

• Interpersonal relationship.
• Maintain a good communication and interaction with customers and colleagues.
• Team leadership (or team player).
• Communications skills, both verbal and written.