Controller: Inventory at DP World

Job Context

• Responsible functionally to the Customer Service Manager, controlling the flow of goods including receipt, storage, issues, and other inventory management functions
• and keeping accurate accounting and records of stock items.

Key Performance Areas (KPA)

Stock Management:

• Performs warehousing and storekeeping tasks to include, receiving, identifying, handling, storing, and issuing clients’ stock.
• Post stock receipts and issues into the respective stock physical binders of each client immediately after any transaction.
• Maintain compliance with operating procedures in terms of Good Warehousing Practice (GWP) and adherence to SOP/ SLA agreed with clients.
• Determine appropriate storage locations, placement of stocks, warehouse arrangement to maximise space utilization in the warehouse.
• Unpack and assemble incoming items and check for condition, quantity, and type against shipping documents, fix stock identification tags where applicable.
• Issue warehouse stocks to fill requisitions as required.
• In conjunction with the CSM and clients’ representatives, establish delivery priorities and delivery destination points through coordinated activities.
• In conjunction with the Quality Assurance Pharmacist/CSM, update stock expiry status (Stock Expiry Reports), damaged, expired stock etc and place damaged/expired stocks in the quarantine bay.
• Escalation of all damaged, expired, and faulty stocks to the CSM and Quality Assurance Pharmacist and ensure they are separated from sound stock physically.

Stock reporting:

• Take physical inventory checks on a regular basis and resolve inventory discrepancies promptly.
• Escalate to CSM all observed discrepancies within 24 hours.
• Provide accurate records of physical stocks in warehouse whenever required.

GWP:

• Manage all warehousing process in line with clients SOPs/SLAs
• Maintain Good Warehousing Practices (GWP).
• Ensures warehouse and stock safety, proper storage conditions, temperatures, practices, methods are maintained.

Assets:

• Monitor the safety, security and cleanliness of the warehouse and report accordingly.
• Ensure the protection of the company’s assets against careless handling and fraudulent practices.
• Supervise operators of material handling equipment (forklifts) used in receipt, storage, and shipment of goods within warehouse areas.
• HSE
• Shall promote a culture of safety and align with MDS HSEQ policy and guidelines.
• Participation in TQS and HSE meetings and carrying out agreed action points.

Qualifications Required

• Graduate Degree/HND in Natural/Social Sciences or any other disciplines.

Skills and Experience Required:

• 1-2 years post qualification experience in warehousing, inventory management, store keeping or customer service
• WMS experience
• Inventory management experience
• Process or workflow management
• Customer service experience
• Proficient with Microsoft office suite or related software
• Teamwork and Collaboration
• Ability to multitask.