Consumer Market Insight Manager, Africa at Unilever

JOB PURPOSE

Find your purpose at Unilever. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues in a truly global and diverse culture to ultimately become a better you. If you are data-driven and passionate about the mainstream consumer, then this role is just for you.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Contribute to delivering our mission as the lead business partner to a cross-functional team, reshaping the future of Beauty & Personal Care. This will require you to distil, ideate and provoke highly senior business partners – be that in Marketing, Customer, Strategy, and CD.
• Support on Category deep dives of opportunity and performance, Market & category development, 6P analysis support and diagnostic deep dives, and setting plus delivering research plans for innovations, will be under your remit.
• While most of your work will be on division specific projects, you will work with other CMI managers and the Africa CMI Head, to flow to value on key projects as well as support where needed any pan-BG deliverables.
• You are a BUSINESS leader, and not just a CMI leader. Your responsibility is to the entire B&W and PC business, both informing and deciding actions to drive top and bottom-line growth for the category.

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

• 10+ years Consumer Market Insight experience
• Experience in CD, marketing and/or finance would be a plus.
• Strong communication and presenting skills.
• Good understanding of retail & channel landscape in the division and in Africa
• Demonstrable track record of outstanding partnership with business partners and stakeholders, communication, OTIF delivery, strong point of view, identification of growth opportunities
• BPC category experience, as well as Africa cluster experience, is advantageous but not mandatory.

Skills

• Think strategically – ability to design, develop and land research with impact
• Fully operational or leading edge on marketing & research fundamentals (e.g. 6Ps; project management through the funnel; testing guidelines; new methods; deployment tracking).
• Opportunity spotting skills, with data deep diving abilities
• Experience of working with continuous research data (retail and consumer panel, brand tracking).
• Analytically minded and numerically oriented. Strong attention to detail.
• Business acumen– understands the P&L and S&OP, has partnered a LT before.
• Capability to derive insights from integration of different data & connecting the dots
• Ability to take a brief and help ensure that the research will deliver what our internal customer needs, not just what they asked for.
• Develop output, which is simple, fact-based rather than fact-filled, focusing on storytelling, recommendations and impact to deliver growth.

Leadership

• You are an inclusive motivator of people. Your team deliver with real passion, growing and learning from each other whilst delivering quick wins.
• You are still responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you. You can balance challenge with support and coaching. You understand the wider business context and you are emotionally intelligent enough to motivate people to deliver what is needed.

Critical SOL (Standards of Leadership) Behaviors

• PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others.
• PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results.
• TALENT CATALYST: Invests in people – coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best.
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
• CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers.
• BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change.