Consultant - Learning and Knowledge Management Specialist at Panagora Group

Job Opening ID: 430

Industry: USAID

Job Description

• The USAID Global Health Supply Chain-Procurement and Supply Management (GHSC-PSM) project collaborates with governments and non-governmental agencies to ensure the uninterrupted supply of health commodities in support of United States Government-funded public health initiatives in Nigeria.
• The project provides direct procurement and supply chain management support to the President’s Emergency Plan for AIDS Relief (PEPFAR), President’s Malaria Initiative (PMI), and Population and Reproductive Health. For more information about GHSC-PSM, please see https://www.ghsupplychain.org/  This short-term position will support implementation of the Learning Knowledge Management & Strategic Communications (LKM&SC) Strategy and reports to the Director LKM&SC.  
• Panagora Group, a small business providing novel and integrated solutions in global health and international development, provides long- and short-term professional labor to support strategic engagement, advocacy, and knowledge management and communications (KMC) activities through strategic planning, implementation, and capacity building for the Nigeria country office.
• The short-term Learning and Knowledge Management Specialist will support the project’s internal and external knowledge management and communication (KMC) activities in Nigeria.

Duties and Responsibilities

• Support the implementation of the project’s Strategic Knowledge Management and Communications (KMC) Plan.
• Promote and ensure compliance with internal and external communications standards, guidelines, processes and protocols.
• Organize and maintain knowledge management resources such as trackers, tools, templates, visual assets (including photographs, video, icons, illustrations, and information graphics) on an approved shared platform and ensure that current and new staff know how to access and utilize these resources.
• Support the implementation of work plan activities, identifying opportunities to champion knowledge capture, analysis, sharing, and learning.  
• Plan and facilitate workshops and learning activities such as brown bags and learn bites to help staff adapt knowledge management tools and practices to support data-driven decision making and project learning.
• Participate in face-to-face meetings, conference calls, and other relationship management activities with project partners and stakeholders to facilitate knowledge capture, analysis, sharing, and learning.  
• Develop innovative ways to share project learning such as creating newsletters, posters, factsheets, and briefs and hosting share fairs, marketplaces, world cafes, webinars, peer learning sessions.
• Cultivate relationships with and collaborate with partner organizations in their contributions to GHSC-PSM.
• Promote and facilitate staff engagement in country-level, project-level, and global communities of practice.
• Support development of a country-level learning agenda.
• Carry out additional responsibilities as may be assigned.  

Requirements

• Bachelor's or Master's degree in Communications, Knowledge Management, Public Health, International Development or related field.
• Minimum of 3 years of experience in knowledge management and communications, experience working in the supply chain, public health, and/or USAID-funded projects strongly preferred.
• Thorough understanding of knowledge management and communication theory and practice.
• Excellent command of the English language (verbal and written) with a proven ability to communicate complex information for non-experts (writing samples will be requested).
• Experience implementing and managing new information and workflow systems and processes.  
• Experience facilitating formal and informal learning events, including brown bags, learn bites, workshops, and trainings to socialize, support, and sustain knowledge management activities.
• Excellent organizational and project management skills, with the proven ability to meet tight deadlines and juggle numerous projects simultaneously in a fast-paced environment.
• Ability to work independently and in teams in a multi-cultural context.
• Excellent interpersonal skills and ability to establish and maintain strong working relationships with all levels of GHSC-PSM staff, partners, and other stakeholders.
• Proven ability to meet tight deadlines and juggle numerous projects simultaneously in a fast-paced environment.
• Demonstrate good judgment, leadership, versatility, and integrity.
• Excellent computer skills in a full range of software, including Microsoft Office (Word, Excel, Outlook, PowerPoint), Adobe Photoshop and/or other graphics programs, and webinar platforms (e.g., Adobe Connect, WebEx, Skype for Business).

Reporting:

• The Learning and Knowledge Management Specialist will report directly to the Director, Learning, Knowledge Management and Strategic Communications.  

Level of Effort and Location:

• This short-term position will be based in Abuja, Nigeria, beginning on or around August 11th 2020 and will last for about three months with intermittent travel throughout the program’s target regions as needed and determined to be safe under the COVID-19 pandemic.