Consultant - Leadership Training, Mentoring, and Coaching at International Organization for Migration - IOM

Context

• The events of the past few years have thrown up the vulnerabilities of the world system in terms of health, socio-economic wellbeing, and demography, among others. The word unprecedented would very aptly describe the Nigerian situation.
• Established in 1951, IOM is the leading intergovernmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
• Pre-migration health activities (PMHA) are one of IOM’s most well-established migration management services.
• PMHA are an array of procedures undertaken in the context of regular migration at the request of receiving country governments, provided through the Migration Health Assessment Centers (MHAC). PMHA may entail any number of screenings, diagnostic, treatment, or preventive services, as well as health-related travel assistance.
• The Migration Health Assessments Centre (MHAC) in Nigeria became operational in January 2014 with two operational centres in Abuja and Lagos. MHAC has expanded and currently conducts Immigration Medical Examination for various countries such as the United Kingdom, Australia, New Zealand, and USA visa applicants in Nigeria.
• The current socio-economic situation has led to a surge in migration which translates to an increased demand for the services of MHAC. There is, therefore the need for operational excellence to enable MHAC to provide quality services.
• The achievement of this will require being innovative, proactive and armed with enhanced critical thinking skills, partnership building as well as ability to work independently. The staff will require leadership skills and coaching to enable them to cope and even thrive in today’s VUCA (Volatile, Uncertain, Complex and Ambiguous) multilateral world. A tailored programme such as this becomes necessary for acquiring the skill set needed for efficiently delivering its mandate. “To provide a clear sense of direction, lead by example and demonstrate the ability to carry out the organisational vision.” It is also expected that it will “assist others to realize and develop their potential” in line with the aspirations of the IOM competency framework, thus enabling them to be both adaptive and resilient in the face of emerging challenges.

Core Functions / Responsibilities
Under the supervision of the Chief Migration Health Officer and in close coordination with the Migration Health Officers in Lagos, the Consultant will be responsible for developing and conducting training and mentorship on the following:

• Leadership insight - Role of a leader, Harnessing your significant strengths for effective leadership
• Leadership applications - Power and Influence in leadership, Leadership and Change management, critical thinking in leadership, Team dynamics and working with High-performance teams.
• Mentorship and Coaching - Basic coaching principles, Building individual and organisational resilience,
• Specialised mentoring and Coaching sessions - Team coaching sessions, Individualised (one-to-one) coaching sessions
• The training will utilize Interactive, participatory, and continuous learning approaches, delivered through in-person and/or virtual sessions. The training materials should include Visual aids (PowerPoint and handouts). IOM will provide all materials, including pens, paper, and audio-visual equipment (overhead projector, a screen, flipcharts, LCD monitor etc) required by the consultant.
• Training content: objectives/learning points, agenda, group activities such as scenarios, case studies and group discussions; staff assessment

Tangible and measurable outputs of the work assignment:

• The consultant shall develop and provide participants with all course materials to successfully complete the training.
• This will include participant’s guides, agenda and welcome packets for all training.
• IOM will review and approve these documents for adequacy and alignment with the intended objectives of the program. IOM will print all training materials for both in-person and virtual sessions.
• The consultant will participate in an in-brief with IOM, prior to commencing the program and an out-brief at the end of the program
• The consultant will produce a composite end-of-program report, outlining the training approach, the prioritized outcomes, challenges and corresponding actions, conclusions, general learning and key takeaways, and recommendations forward to maximize program effectiveness.
• The consultant will provide certificates of completion to all participants who attend, complete training, and submit a course evaluation.

Performance Indicators for the Evaluation of Results:

• Course materials are adequate and alignment with the intended objectives
• Timely delivery of the training, coaching and mentorship sessions in compliance with agreed delivery dates.
• Timely reporting and documentation of proceedings and milestones.
• Satisfaction with coordination efforts and overall performance of the consultant

Education

• Post Graduate Degree from an accredited academic institution or University Degree with six to ten years of progressive working experience in the field of:
  • Leadership and leadership development
  • Change management, navigating multicultural environment and organization development
  • Coaching and mentoring

Experience & Skills:

• Demonstrated, proven technical knowledge in Leadership and leadership development is a must.
• Demonstrated a high level of professionalism and an ability to work independently and in high-pressure situations under tight deadlines.
• Excellent interpersonal communication skills, including experience in facilitation training/workshops, presentation, coaching and mentorship

Languages:

• Fluency in English is required (Oral and Written).

Required Competencies:
The incumbent is expected to demonstrate the following values and competencies:
Values:

• Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – Behavioural Indicators Level 2:

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge, and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.