Computing, Networking, and IT Support (Instructor) at Biz Afric Solutions

Work Time: 4 days/ week | 9am-5pm.

Additional Benefits

• Opportunity to shape the next generation of IT professionals.
• Free Lunch
• Accommodation is provided
• Access to professional development resources and certifications.

Job Summary

We are seeking a knowledgeable and engaging Computing, Networking, and IT Support Instructor to teach foundational and advanced concepts in IT systems, networking, and technical support. The ideal candidate will have real-world experience in IT and a passion for empowering learners with the skills needed to thrive in technology support roles. You will deliver hands-on instruction, foster student engagement, and prepare students for industry-standard certifications.

Responsibilities

• Develop and deliver courses on computing, networking, and IT support, covering topics such as:Operating systems (Windows, Linux, macOS)
• Networking fundamentals (LAN, WAN, TCP/IP, DNS, DHCP)
• Hardware troubleshooting and repair
• IT support best practices and customer service
• Cloud technologies and virtualization (e.g., AWS, Azure, VMware)
• Cybersecurity basics and IT compliance
• Create engaging, hands-on learning experiences that simulate real-world IT environments.
• Prepare students for certifications such as CompTIA A+, Network+, or similar credentials.
• Adapt instructional methods to meet the diverse needs of learners, including those with little or no prior technical experience.
• Provide personalized feedback and support to help students succeed academically and professionally.
• Collaborate with colleagues to ensure course content aligns with industry standards and emerging technologies.
• Stay updated on IT trends and incorporate relevant advancements into the curriculum.

Required Qualifications

• Proven experience in IT, networking, and/or technical support roles.
• Strong knowledge of networking concepts, operating systems, and hardware/software troubleshooting.
• Relevant certifications such as CompTIA A+, Network+, CCNA, or equivalent.
• Experience teaching or mentoring in a professional or academic setting.
• Excellent communication and interpersonal skills
• Advanced certifications such as CompTIA Security+, Microsoft Certified: Azure Administrator, or AWS Certified Solutions Architect.
• Experience with teaching platforms and tools (e.g., virtual labs, simulation software).
• Familiarity with IT service management frameworks (e.g., ITIL).
• Knowledge of emerging technologies like IoT, cloud computing, or cybersecurity.