Computer Management Assistant at US Embassy

Announcement Number: Lagos - 2021 - 011
Location: Lagos
Hiring Agency: Consulate General Lagos
Series / Grade: LE - 1805 9
Work Schedule: Full-time - 40 hours per week
Promotion Potential: LE-9
Telework Eligible: No

Overview

• Hiring Path: Open to the public
• Security Clearance Required: Public Trust - Background Investigation
• Appointment Type: Permanent
• Appointment Type Details: Indefinite subject to successful completion of probationary period.
• Start date: Candidate must be able to begin working within a reasonable period of time (6 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.
• Supervisory Position: Yes
• Relocation Expenses Reimbursed: No
• Travel Required: Not Required.

Duties

• Under the supervision of the Senior Computer Management Specialist, incumbent works as the Computer Management Specialist responsible for overall day-to-day operations, coordination, and management of all aspects of post's unclassified processing system, peripherals, and integrated software platforms.  
• Plans for feasibility assessment, design, specification, programming, implementation, testing and evaluation that include project plans, schedules, and time/cost estimates.
• Provides systems automation, troubleshooting, maintenance, technical support, and management of advisory services.
• Supervises three subordinate systems LE staff. Responsible for providing daily guidance, coordination of systems, functions of management, and support services in the Consulate and three remote sites for Information Systems Center.

Qualifications and Evaluations
Education Requirements:

• University Degree in Computer Science, Engineering or Electronics is required.

Experience:  

• Minimum of 2 years of experience in Computer Operations, Programming, Network Operations, or Maintenance and Repair or a combination thereof.

Job Knowledge:

• Complete knowledge of computer equipment, standard business work processes and management principles, emphasizing strong customer support, and trouble-shooting techniques for Information Technology is required.
• Complete knowledge of mobile device platforms (Blackberry, Apple iPhone, and Android) and their operating system is required.

Evaluations:

• This may be tested. Please specify your level of proficiency in the language listed.

Language:

• Fluent in Reading/Writing/Speaking English is required.

Skills and Abilities:

• Ability to troubleshoot, diagnose technical problems, and resolve software errors is required.
• Supervisory and communications skills are required.
• Managerial abilities to administer and maintain Windows Server 2008, 2012, Exchange 2016, Windows 7 and Windows 10, LANs, WANs and Network infrastructure based on standard Guidelines, formal instructions to new users and ability to interface with personnel at all levels is required.
• Ability to plan, develop, package and conduct end-user training on diverse application areas including Microsoft Office software suite is required.

Qualifications:

• All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info
Benefits:
Agency Benefits:

• Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Lagos, Nigeria may receive a compensation package that may include health, separation, and other benefits.
• For EFMs, benefits should be discussed with the Human Resources Office.
• The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:
Hiring Preference Selection Process:

• Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

Hiring Preference Order:

• AEFM / USEFM who is a preference-eligible U.S. Veteran*
• AEFM / USEFM
• FS on LWOP and CS with reemployment rights **

Important

• Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant.
• The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given.
• ** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
• For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

Who May Apply/Clarification From the Agency:

• For USEFM - FP is 5/1.  Actual FP salary determined by Washington D.C. All Interested Applicants / All Sources.

Marketing Statement:

• We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Equal Employment Opportunity (EEO):  

• The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Salary

• NGN 10,908,677 annually
• USD $47,570 annually