Community Manager, Evolving CFO's at Duplo

Responsibilities:

• Coordinate with the marketing, sales and business owners to grow the community.
• Own and share resources to grow engagement within the community such as research papers, events, applicable freebies, discounts etc.
• Monitor and report on feedback from the community.
• Respond to comments and queries in a timely manner
• Set and implement communication campaigns to align with marketing strategies.
• Provide engaging text, image and video content for social media accounts
• Build relationships with members, potential customers, industry professionals and journalists.

Requirements and Skills:

• Proven work experience as a Community Manager
• Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
• Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
• Excellent verbal and written communication skills
• Hands on experience with social media management for brands
• Ability to interpret website traffic and online customer engagement metrics
• Knowledge of online marketing and marketing channels
• Attention to detail and ability to multitask
• BSc degree in Marketing or relevant field