Community Manager/Digital Marketer at CWW Tech Africa

Job Responsibilities

• Respond to inquiries and feedback on all social media platform and information platform.
• Craft high quality and engaging and interactive contents on social media daily.
• Utilize community insights and social media analytics to understand behaviors, preferences, and trends, optimizing strategies for maximum engagement.
• Serve as the primary point of contact for all our members, responding to inquiries and feedback promptly and professionally.
• Develop and implement strategies to engage and retain our members, including organizing meetups, webinars, and other community events.
• Monitor and analyze member engagement metrics to identify areas for improvement and develop targeted initiatives to increase engagement.
• Collaborate with leadership team and other staff members to develop and execute marketing and communications strategies.
• Work with operations team to identify and address member needs, including troubleshooting technical issues and responding to customer service inquiries.

Required Skills, Experience & Qualifications:

•  At least 2 years’ experience in social media/community management
• Must possess BSc/HND in any Social science related or relevant field
• Must have completed NYSC
• Must reside in Lagos
• Excellent verbal and written communication skills. 

What We Offer

• A vibrant and innovative work environment.
• Opportunities for professional growth and development.
• A supportive team that values creativity and initiative.
• Competitive salary and benefits package