Community Manager at Dantown Assets Limited

Join our team as a Community Manager and be at the forefront of fostering engaging and vibrant online communities. We're seeking an experienced individual with a passion for community building, exceptional communication skills, and a knack for deriving actionable insights from community metrics.

Job requirements

• Bachelor’s degree in Marketing, Communications, Business, or related field.
• Proven 2+ years experience in community management, social media, or related customer-facing roles.
• Excellent written and verbal communication skills.
• Proficiency in social media platforms and community management tools.
• Strong analytical skills with the ability to interpret community metrics and derive actionable insights.
• Passion for community building, exceptional interpersonal skills, and conflict resolution abilities.
• Self-motivated with the ability to work independently and collaboratively within a team.

Job responsibility

• Create relevant and engaging content for online communities.
• Build and maintain relationships with community members, journalists, and industry experts.
• Manage and engage online communities and forums.
• Set and implement social media campaigns to align with marketing strategy.
• Manage the company’s WhatsApp, discord, telegram, and other social media platforms for improving community engagement , stickiness and brand buy-in. 
• Define, maintain, and execute community initiatives and programs (both online and offline), hold AMAs, live sessions, selling products, services and also attend industry events.
• Record and report feedback from the activities .
• Liaise with product development to stay up-to-date with new product development.
• Stay up-to-date with digital trends.
• Collaborate with sales, customer happiness team, marketing, creatives, and other stakeholders to ensure a consistent brand message around customers concerns and feedback.