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  • Posted: Nov 22, 2021
    Deadline: Not specified
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  • 'CcHUB is Nigeria’s first open living lab and pre-incubation space designed to be a multi-functional, multi-purpose space where work to catalyze creative social tech ventures take place. The HUB is a place for technologists, social entrepreneurs, government, tech companies, impact investors and hackers in and around Lagos to co-create new solutions to ...
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    Community Manager

    Job Description

    • As Community Manager, you will lead engagement with community(ies) of Creative Economy stakeholders including creatives / creators, sector support organisations like hubs, associations and collectives, service providers and freelancers, employers, and business owners etc.
    • In this role, you will manage the daily operations of the Creative Economy community ecosystem. Build models, metrics of success and growth strategies, ensuring long-term success and growth of the community.
    • Fostering a sense of community by building relationships with the community across a range of stakeholder types.
    • Stimulating engagement by interacting with followers and the Creative Economy audience.
    • Responsible for developing the content strategy across all social media channels, with a strong focus on Tiktok, Instagram, Facebook, YouTube, our website and other bespoke community engagement tools in use.
    • Understand the online user experience and consumer journey and suggest improvements to how we better engage with our audience directly.
    • Liaise with the Communications Unit to monitor analytical reporting in line with KPIs.
    • Analyse the effectiveness of our engagement and social media campaigns to shape the next wave of activity.
    • Ensure all communication and tone of voice is consistent with our brand identity.
    • Measuring the interaction level with the community;
    • Monitoring answering questions, comments, and customer queries in a timely manner
    • Monitoring the success of campaigns and analyzing community and social media data
    • Preparing detailed weekly and monthly reports on social media activity;
    • Monitoring and registering the increase or decrease in the follower volume; and tracking users’ interactions, such as likes, comments, and shares by employing analytic tools.
    • Overseeing the publishing of relevant content, such as blog entries, on a regular basis and the relevant impact on audience across hubs
    • Staying up-to-date on social media tools and best practices.

    Qualifications
    Do apply if you have a keen understanding of:

    • How Creative Economies work and how the communities in the sector operate.
    • Tools and strategies that enhance community engagement both online and offline.

    Successful candidate will have the following experience:

    • Bachelor's Degree or equivalent in Communication, English, Journalism, Marketing or a related field.
    • 3-4years of social media marketing/content and  campaign management experience to deliver against clear metrics for engagement.
    • 2+ years in social community management including Facebook, Instagram., LinkedIn, Twitter and YouTube are essential.
    • At least 2 years understanding of community networks and - design, functionality, strategy.
    • Solid understanding of more emerging platforms such as TikTok, Clubhouse, etc.
    • Wide knowledge of digital marketing methods - including content marketing, social media, and online advertising.
    • Knowledge of Hootsuite, mail chimp or similar programs to manage online postings on different platforms.
    • Proficient in Google Analytics.
    • Organisational skills to handle multiple priorities in a fast-paced environment.
    • Excellent verbal, written, and presentation skills. Excellent communication skills to engage with technical and non-technical peers.
    • Experience of working in a large, complex organization with extensive stakeholder management experience
    • Knowledge of marketing trends and techniques.

    Additional Information:

    • The role can be based anywhere in Africa although Lagos, Nairobi or Kigali are preferred.

    What We Offer

    • Paid time off
    • Healthcare coverage
    • A highly collaborative team environment that will support your professional and personal growth
    • Work alongside great talent.
    • A culture of learning and innovation.
    • Opportunities for career growth and training.
    • Interaction with industry leaders and forward-thinking people.
    • A chance to make a social difference.
    • Overall fun company.

    Method of Application

    Interested and qualified? Go to Co-Creation Hub (CcHUB) Nigeria on jobs.smartrecruiters.com to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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