Background & Purpose of Role
- MyItura is implementing a Pathways Impact Fund–supported project to integrate vulnerable families into RMNCH service delivery and embedded health financing (Mediloan). The CHEWs/Field Workers will serve as frontline implementers, supporting:
- Community-level outreach,
- Segmentation-informed enrollment,
- RMNCH pathway testing,
- Data capture and learning during pilots.
- Their role is operational and directly supports field testing and learning.
Scope of Work & Key Responsibilities
- The Community Health Extension Workers (CHEWs)/Field Agents will serve as frontline field implementers for MyItura’s Pathways Impact Fund–supported RMNCH intervention.
- Under the supervision of MyItura’s Field Operations team, they will be responsible for executing segmentation-informed outreach, enrollment, data collection, and learning activities across targeted communities.
Identification & Segmentation of Vulnerable Households:
- Identify, profile, and tag vulnerable households within assigned communities using the Pathways vulnerability segmentation framework.
- Apply MyItura’s segmentation tools and workflows to ensure accurate classification and documentation.
Community Outreach & Engagement:
- Conduct household and community visits to deliver outreach using segment-specific engagement channels, including:in-person visits,agent-assisted onboarding,and approved scripts and messaging tailored to household decision-makers.
- Engage caregivers, women of reproductive age, and key household influencers using culturally appropriate communication.
- Support MyItura’s approach to community entry by:engaging community leaders and gatekeepers,and obtaining permission and buy-in before commencing household-level activities.
Needs Assessment & Solution Recommendation
- Assess the health, access, and affordability needs of households within each Pathways segment.
- Identify relevant RMNCH needs (e.g., ANC, PNC, under-five fever care).
- Recommend appropriate MyItura service offerings based on identified needs, including:RMNCH service bundles,diagnostics, consultations, and referrals,embedded health financing options (Mediloan) where affordability is a key barrier.
- Ensure recommendations are aligned with approved workflows and available MyItura solutions.
Uptake, Outcomes & Performance Tracking:
- Track and document key indicators across Pathways segments, including:
- service uptake and conversion,adherence to recommended care pathways,repayment (where financing is used),observed health outcomes,cost per engaged beneficiary.
- Submit timely and accurate reports using MyItura’s reporting templates and digital tools.
- Flag challenges, drop-offs, and barriers affecting uptake or adherence.
Field Testing, Learning & Focus Group Discussions:
- Support field testing of segmentation-driven workflows during pilot cycles.
- Participate in focus group discussions (FGDs) alongside MyItura staff during initial community engagements to establish baseline qualitative insights.
- Contribute field-level insights on:decision-making dynamics,gender and household power structures,affordability and access constraints,community perceptions of RMNCH services and financing.
- Feed learnings into iterative improvements of scripts, bundles, and workflows.
Community Mapping & Visual Documentation:
- Support community mapping activities by documenting and visually representing:geographic distribution of target communities,population density,age distribution,
- income levels,cultural and religious considerations relevant to care-seeking behavior.
- Contribute to MyItura’s understanding of spatial and social patterns affecting service access and delivery.
Training, Compliance & Ethical Conduct:
- Participate in all required trainings provided by MyItura, including:Pathways segmentation methodology,new RMNCH workflows,data collection and reporting tools,ethics, consent, and safeguarding.
- Adhere strictly to project SOPs, confidentiality requirements, and community engagement protocols.
- Represent MyItura professionally in all community interactions.
Support Provided by MyItura:
MyItura will:
- Train CHEWs on Pathways segmentation and new workflows.
- Provide mapped target locations and rollout plans.
- Support community entry through structured engagement with community leaders.
- Supply approved scripts, tools, and reporting templates.
- Provide ongoing supervision and feedback throughout the project duration.
Duration & Exit
- The contract ends June 30, 2026, subject to performance and project completion.
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