Community Engagement Associate at Husk Power Systems

Job Summary

• We are seeking a Community Engagement Associate, to join the Marketing Team in Nigeria towards achieving our targets.
• This individual will play an integral role in coordinating progress actions for community engagement activities as the initial point of contact for the communities.
• You will be required to contribute to engagements for the deployment of HUSK’s mini-grid portfolio, supporting all community engagement activities.
• The role will directly support engagement across many levels of stakeholders including community representatives, local authorities, paramount rulers, and relevant industry-related stakeholders within areas where Husk is operational and/or intends to site its operations.
• We are looking for someone with experience in community engagement, stakeholder management and engagement, report writing, and on-ground business development support.
• We require someone who is a people person and understands the importance of constant engagement for achieving business objectives.
• The individual must be passionate about contributing to solving one of Nigeria’s most critical challenges – the energy access deficit. This position provides the opportunity to join a growing team that is changing the face of rural electrification in many countries in Africa and Asia.

Key Responsibilities
General:

• Play a key part as a member of the Marketing Team responsible for providing support towards expanding and maintaining project sites’ portfolio.
• Work with cross-functional teams on engagement activities ensuring that relevant community stakeholder relationships are built and maintained.
• Support information and data gathering for use by the relevant teams for market intelligence insights within and around proposed minigrid deployment locations.
• Assist with robust community engagement strategies to ensure minimal community-related issues arising.
• Other duties as may be assigned from time to time.

Stakeholder Engagement:

• Manage relevant stakeholder relationships within the communities through the paramount rulers, village heads, district heads, VPC, etc.
• Maintain a repository of all critical stakeholders across communities and areas where Husk is operational and/or is intending to site its operations.
• Maintain active relationships with relevant stakeholders across communities.

Regulatory Agency Engagement:

• Support in providing documentation to ensure relevant regulatory permits (and submissions) are registered and/or applied for in time with regulators and other government stakeholders.
• Support in maintaining an active information base for all local government agency engagements within Husk operational areas.

Community Engagement:

• Drive active community engagement with selected communities from pre-development to post-development and a successful handover to relevant teams.
• Assist the team with developing customer experience strategies for customer signups as well as collections and upselling.
• Maintain an active database of the minutes and pictures of all community engagement meetings and relevant agreement documentation.
• Provide regular updates on community engagement as required.

Business Growth:

• Support the Mini Grids, Customer Engagement, and other teams during community/customer engagement exercises, as required.
• Provide relevant support for the Security Coordinator in documenting possible security insights gathered during community engagement exercises.

Qualifications
Required Skills & Attributes:

• Graduate from a leading institution with a related degree in science, engineering, or social sciences. Graduate degree or relevant training or certifications in sales; a plus.
• A minimum of 5 years of experience in a similar role within the power or telecommunications or other connected sectors driving economic growth in rural Nigeria, supporting project development, rural development, stakeholder management, and sales support activities
• Ability to ensure closure for tasks and business initiatives, drawing insights for business growth.
• Superb interpersonal skills, including the ability to quickly build rapport with customers, representatives, and relevant stakeholders.
• Ability to work in a fast-paced, multi-diverse environment coordinating with multiple stakeholders.
• Excellent knowledge of MS Office, Google Suite, and other relevant tools.
• Highly motivated and target-driven with a proven track record in delivering tasks in a timely and effective manner.
• Excellent communication skills.
• Highly numerate and analytical with an ability to make strategic inputs for driving and achieving business goals.
• Responsive with great time management and organizational skills.
• Ability to create and deliver presentations tailored to the audience's needs.
• Relationship management skills and openness to feedback
• A Can-Do attitude with a knack for taking ownership of deliverables.
• Fluency in the Hausa language is an added advantage.

Salary

• Negotiable Based on experience.