Communications Lead at SuperTech Foods

About the Role

• SuperTech Foods is on the lookout for a dynamic and creative Communications Lead to drive our digital presence, strengthen our brand visibility, and support impactful storytelling across our platforms.
• This role is ideal for a self-motivated communicator with strong design, writing, and digital engagement skills.

Key Responsibilities

Social Media & Digital Engagement

• Maintain and update STF’s social media platforms (Facebook, Instagram, Twitter/X, LinkedIn) with 3–5 high-quality posts per week.
• Grow follower base and engagement rate by agreed targets over the internship period.
• Monitor analytics and prepare monthly reports on reach, engagement, and audience growth.
• Content Creation & Brand Visibility•Design and publish visual content (flyers, infographics, reports) using CorelDRAW or Canva in line with STF brand guidelines.
• Produce and edit at least 2 videos/month for campaigns, events, or program highlights.
• Ensure STF’s website is updated monthly with fresh content, program updates, and impact stories.

MEAL Data Management & Reporting

• Support collection, entry, and analysis of program data using tools such as KoboToolbox, Google Forms, or Excel.•Produce accurate monthly data summaries for MEAL updates.
• Assist in generating earning brief or success story per quarter.

Accountability & Community Feedback

• Maintain active feedback channels (hotline, suggestion boxes, WhatsApp), ensuring they are monitored weekly.
• Log and track all feedback/complaints, ensuring 100% acknowledgement and timely escalation for resolution.

Event Coverage & Documentation

• Provide live coverage (photos, videos, short updates) of STF events and activities.
• Prepare event reports with key highlights, photos, and participant feedback within 5 working days post-event.

Knowledge Management & Learning

• Document lessons learned and success stories from field activities.
• Contribute to internal newsletters and team updates with relevant stories, visuals, and data.

Qualifications

• Bachelor’s degree in Communications, Media, Marketing, or related field (or equivalent experience).
• Strong writing and storytelling skills with attention to detail.
• Proficiency in design tools (CorelDRAW, Canva) and video editing software.
• Experience with social media analytics and engagement strategies.
• Basic data management skills using Excel or similar tools.
• Creative, proactive, and able to manage multiple priorities